Captain, Shophouse

Job Description

The Captain, Shophouse is responsible for supervising daily restaurant operations, coordinating service staff, welcoming guests, taking orders, maintaining service standards and resolving guest concerns. Candidates should have previous experience in a restaurant, hotel or luxury hospitality environment, with strong knowledge of food and beverage service. Good communication skills, a professional appearance, attention to detail and the ability to lead a team are expected. Flexibility to work shifts, weekends and public holidays is essential. Knowledge of Singapore’s dining scene and the ability to communicate confidently in English are advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, refined accommodation, dining experiences and strong guest-focused standards. Shangri-La Hotel, Singapore is an established five-star property set amid extensive gardens near Orchard Road. It offers rooms and suites, restaurants, event facilities, wellness services and extensive business and leisure amenities. Employees typically work in a multicultural environment with structured service procedures, training opportunities and opportunities for career progression across the group. The company places emphasis on genuine hospitality, professionalism, teamwork and creating memorable experiences for guests.

Destination Guide

Singapore is a multicultural city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Hospitality employees can find roles in luxury hotels, independent restaurants, clubs and event venues, although competition is significant. The culture is diverse, efficient and generally respectful, with English widely used at work. Singapore offers excellent public transport, high personal safety, modern healthcare and a lively dining and entertainment scene. Living costs, especially rent, are high, so shared accommodation is common for entry-level workers. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. Candidates should secure a written offer and approved pass before relocating. The tropical climate is hot and humid year-round, with frequent rain, so suitable clothing and budgeting are important.