Security Supervisor

Job Description

The Security Supervisor is expected to protect guests, colleagues, hotel assets and premises while maintaining Shangri-La’s service standards. Responsibilities typically include supervising security officers, monitoring access points and CCTV, conducting patrols, responding to incidents, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, supervisory ability, good communication skills and sound knowledge of safety and emergency practices. A professional appearance, integrity, physical fitness, alertness and the ability to remain calm under pressure are essential. Cantonese and English communication skills are likely advantageous in Hong Kong, while first-aid, fire-safety or recognised security training may be preferred.

Company Info

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. Its brands focus on warm Asian hospitality, personalised service, attractive locations and high-quality accommodation, dining, wellness and event experiences. The group operates properties under names including Shangri-La, Kerry, JEN and Traders. Shangri-La places strong emphasis on guest satisfaction, professional development, ethical conduct and teamwork. In Hong Kong, its hotels serve business and leisure travellers, conferences, restaurants and local communities. Employees generally work in a multicultural environment where safety, discretion, appearance and service consistency are important. A security supervisor therefore contributes both to risk management and to the welcoming, dependable experience associated with the brand.

Destination Guide

Hong Kong offers strong opportunities in hotels, security, finance, retail, logistics, technology, healthcare and education. The culture blends Cantonese traditions, international influences, festivals, excellent food and a fast-paced working style. Life is convenient, with efficient MTR rail, buses, ferries, reliable services and extensive shopping and dining, although housing can be expensive and space limited. Popular outdoor escapes include Hong Kong Island, Lantau, Sai Kung and the New Territories, with beaches, hiking trails and country parks close to the urban centre. Overseas employees normally need an employment visa arranged with an approved sponsoring employer; applicants must generally show relevant qualifications or experience and a genuine job offer. Dependants may qualify for dependant visas, subject to immigration rules. Before relocating, check contract benefits, accommodation support, medical coverage, tax obligations and visa conditions. Cantonese is widely spoken, while English is common in hospitality and business.