Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and company assets at Shangri-La in Hong Kong. Typical duties include patrolling the premises, monitoring CCTV and access points, responding to incidents, preparing reports, supporting emergency procedures and assisting guests when required. Candidates should have relevant security or hotel experience, good communication skills, a professional appearance and the ability to remain calm under pressure. A valid Hong Kong security personnel permit, basic first-aid knowledge and familiarity with fire and life-safety procedures are advantageous. The role requires shift work, including nights, weekends and public holidays, along with physical fitness, integrity, attentiveness and a strong customer-service attitude.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its distinctive Asian-inspired service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for comfortable accommodation, restaurants, wellness facilities, meetings and events, and personalised guest care. Shangri-La places strong emphasis on genuine hospitality, professional standards, employee development and cultural awareness. In Hong Kong, the group has established luxury hotels serving business travellers, leisure guests, families and international events. Working for the company can offer exposure to a multicultural hotel environment, structured operating procedures and opportunities to move between departments or properties. Benefits vary by position but may include meals, uniforms, training, staff rates and other hotel-related benefits.

Destination Guide

Hong Kong is a compact, international city with a fast-paced lifestyle, excellent public transport and a strong hospitality, finance, retail, technology and logistics job market. Hotel and tourism roles are concentrated around Central, Tsim Sha Tsui, Causeway Bay, the airport and major resort areas. Cantonese is widely spoken, while English is commonly used in hotels and international businesses; Mandarin is also useful. Life combines dense urban neighbourhoods, shopping and dining with beaches, hiking trails and outlying islands. Rent can be expensive, so many newcomers share accommodation or live in areas connected by the MTR. Foreign nationals generally need an employer-sponsored employment visa before starting work, with qualifications, a confirmed offer and proof that the role meets immigration requirements. Candidates should budget for deposits, transport and healthcare, and confirm whether accommodation or meals are included.