The F&B Sales Manager is responsible for promoting the hotel’s restaurants, bars, banquets and catering services, developing corporate and group accounts, and achieving revenue targets. Candidates typically need a diploma or degree in hospitality, business or a related field, along with several years of hotel food and beverage sales experience. Strong knowledge of local and international markets, customer relationship management, negotiation and sales reporting is expected. Excellent English communication skills are essential; knowledge of Malay or other languages is an advantage. The successful candidate should be commercially minded, well presented, confident with clients, highly organised and able to work flexible hours, including evenings, weekends and public holidays.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its high standards of service, elegant hotels and resort experiences. Its portfolio includes hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. In Malaysia, Shangri-La operates well-known properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and other popular travel locations. The group places strong emphasis on personalised guest service, memorable dining, employee development and responsible business practices. F&B Sales Managers support this approach by building relationships with corporate clients, travel partners, event organisers and local communities, while increasing restaurant, banquet and catering revenue. Working for Shangri-La generally offers exposure to an international hospitality environment, structured standards and opportunities for career progression within the wider hotel group.
Malaysia offers strong hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Jobs are available in hotels, restaurants, events, tourism, retail and entertainment, with English widely used in international workplaces. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, and employees are generally expected to show respect for religious customs and diverse communities. Lifestyle varies from fast-paced city living to relaxed beach and island life; food is affordable and public transport is improving, although a car can be useful outside major cities. Langkawi, Penang, Redang, Perhentian and Tioman are popular island destinations. Foreign employees normally need an employer-sponsored Employment Pass, and approval depends on qualifications, salary and immigration requirements. Relocation packages may include accommodation, flights, insurance or meals, but these should be confirmed in the employment offer.
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