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The Chinese Restaurant Manager oversees daily operations, service standards, guest satisfaction, staff performance, sales, costs and compliance with Shangri-La procedures. Candidates are generally expected to have several years of experience managing an upscale Chinese restaurant or hotel dining outlet, strong knowledge of Chinese cuisine and beverage service, and proven leadership skills. Fluency in English is normally required; Mandarin or another Chinese language is advantageous. The successful candidate should be commercially aware, confident handling guest concerns, capable of training a multicultural team and comfortable working shifts, weekends and public holidays. Knowledge of Indonesian hospitality practices and relevant food-safety standards is also beneficial.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its properties are known for attentive service, distinctive regional hospitality and high standards in rooms, restaurants, events and wellness facilities. Shangri-La hotels typically offer a broad range of dining concepts, including specialist Chinese restaurants, and place strong emphasis on guest experience, employee development and operational consistency. In Indonesia, the group has established luxury properties serving business and leisure travellers, with roles often involving international guests and multicultural teams. Employment packages vary by property and seniority, but may include service charge, meals, insurance, accommodation or relocation support. Exact benefits should be confirmed directly with the recruiting hotel.
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