Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the department with daily administration, room-status updates, staff communication, service requests, and coordination with Front Office and other hotel teams. Candidates are generally expected to be UAE nationals participating in the Emiratisation program, with strong communication, organisation, computer, and customer-service skills. Previous hotel or housekeeping experience is helpful, although suitable entry-level candidates may be considered. The role requires attention to detail, discretion, flexibility with shifts, and the ability to work efficiently in a fast-paced luxury-hotel environment. A professional appearance, positive attitude, reliability, and willingness to follow Shangri-La service standards are essential.

About the employer

Shangri-La is an internationally recognised luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, refined accommodation, restaurants, resorts, and urban hotels. The group operates properties across Asia, the Middle East, Europe, North America, and other destinations. Shangri-La hotels are recognised for personalised guest care, high service standards, elegant facilities, and strong attention to hospitality detail. In the United Arab Emirates, the company operates luxury properties serving business travellers, leisure guests, families, and events. Employees typically work in multicultural teams and receive exposure to international hotel operations. The Emiratisation program supports the development of UAE nationals through meaningful hospitality careers, workplace training, and opportunities to build long-term professional experience within a global organisation.