The Assistant Manager/Manager, Human Resources will support the hotel’s people strategy across recruitment, employee relations, performance management, training, engagement, payroll coordination and compliance with Singapore employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, together with several years of HR experience, preferably in hospitality. Strong knowledge of employment legislation, excellent communication and interpersonal skills, discretion, organization and the ability to manage confidential matters are expected. The successful candidate should be service-oriented, approachable and comfortable working in a multicultural, fast-paced hotel environment. Experience with HR information systems, talent development and handling employee relations cases would be advantageous.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for warm Asian hospitality, refined service and distinctive hotels and resorts worldwide. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La, Kerry Hotels, JEN and Traders brands. Shangri-La Hotel Singapore is a large luxury property set near Orchard Road, offering guestrooms, suites, restaurants, event facilities, gardens and extensive guest amenities. The company places strong emphasis on service excellence, colleague development, cultural diversity and creating memorable experiences for guests. Human Resources teams support recruitment, learning, employee engagement, workplace culture and compliance while partnering with operational departments to maintain high service standards. Benefits may include staff rates, meals, training opportunities, medical coverage and career mobility, depending on the appointment and company policy.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and retail. Hotel professionals benefit from an international workforce, excellent infrastructure and established career pathways. The culture is multicultural, combining Chinese, Malay, Indian and international influences; English is widely used at work. Lifestyle options include diverse food, efficient public transport, shopping, parks, beaches and nearby travel throughout Southeast Asia. Accommodation can be expensive, especially near central districts, so many newcomers compare shared apartments, suburban rentals and employer-provided housing. Foreign professionals generally require an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications, experience and government approval. Employers normally guide the application process, but candidates should verify current requirements with Singapore’s Ministry of Manpower. Relocation planning should include housing, healthcare, transport, taxation and bringing dependants.
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