Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the hotel’s events and catering sales team by responding to enquiries, preparing proposals and contracts, coordinating site inspections, updating client records and assisting with event planning and follow-up. Candidates are generally expected to have hospitality, events, sales or administrative experience, strong organisational skills and confidence communicating with clients and internal departments. Good written and spoken English is important; knowledge of Malay or other regional languages may be an advantage. The role requires attention to detail, professional presentation, teamwork, commercial awareness and the ability to manage several deadlines. Flexibility to work around conferences, weddings and other functions is also expected.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its high service standards, elegant properties and warm, personalised guest experiences. The group operates hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its portfolio includes city hotels, beach resorts and destination properties serving business travellers, leisure guests, weddings and large-scale events. Shangri-La places strong emphasis on service culture, employee development, teamwork and attention to detail. In Malaysia, the company has established hospitality operations serving both local and international visitors. An Events Sales Coordinator would typically work closely with sales, banqueting, food and beverage, front office and operations teams to convert enquiries into successful functions while maintaining the brand’s professional and guest-focused standards.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and corporate services. Popular island and coastal destinations include Langkawi, Penang, Pangkor, Tioman, Redang and the Perhentian Islands, while Kuala Lumpur and major mainland cities provide broader year-round employment. The culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle varies from busy urban living to relaxed beach settings; costs are usually lower than in Singapore or many Western countries, although resort-island housing can be limited and seasonal. Foreign nationals normally need an employer-sponsored employment pass, and should confirm eligibility, medical requirements and permit conditions before relocating. Employers may provide accommodation, meals, transport or relocation assistance, particularly for resort roles. Research local transport, healthcare, weather and island supply access before accepting a position.