Director of Events Management

Role summary

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The Director of Events Management leads the planning and delivery of conferences, weddings, banquets, meetings, and other hotel events. Requirements typically include a degree or diploma in hospitality, event management, business, or a related field, along with several years of progressive experience in luxury hotels or large-scale events. The candidate should have strong leadership, budgeting, negotiation, sales, and organizational skills, with excellent communication and customer-service abilities. Expectations include developing event revenue, maintaining close client relationships, coordinating effectively with food and beverage and operations teams, ensuring exceptional guest experiences, and meeting Shangri-La’s service and brand standards. Flexibility, commercial awareness, attention to detail, and the ability to work under pressure are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and recognized for its hotels, resorts, and city properties across the world. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands, serving business and leisure travelers in major destinations. Shangri-La is known for warm Asian hospitality, high service standards, distinctive dining, wellness facilities, and carefully managed meetings and events. In the Philippines, the group operates well-established properties and provides opportunities across hotel operations, food and beverage, sales, events, engineering, finance, and guest services. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a strong commitment to personalized service. Benefits may include meals, uniform, training, medical coverage, service charge participation, and staff accommodation or travel-related privileges, depending on the property and employment terms.