Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Shangri-La Singapore is seeking a Food & Beverage Supervisor to oversee daily outlet operations, maintain service standards and support a positive guest experience. The role typically requires supervisory experience in restaurants, hotels or hospitality, strong communication skills and a good understanding of food and beverage service. Responsibilities may include coordinating staff schedules, briefing team members, monitoring service quality, handling guest feedback, maintaining hygiene and safety standards, controlling operating procedures and assisting with training. Candidates should be customer-focused, well organised, confident leading a multicultural team and comfortable working shifts, weekends and public holidays. A relevant hospitality qualification and knowledge of hotel point-of-sale systems are advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La, Kerry Hotels, JEN and Traders brands. Shangri-La Singapore is a well-established luxury hotel known for its extensive gardens, comfortable accommodation, restaurants, event facilities and attentive service. The organisation places strong emphasis on Asian hospitality, guest satisfaction, employee development and responsible business practices. Employees generally work in a multicultural environment with opportunities to develop careers across food and beverage, rooms, culinary operations, events and hotel management. Exact benefits, allowances and salary depend on experience, department, shift requirements and the terms of the specific employment offer.