Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, maintaining client records, coordinating appointments and following up on enquiries. Candidates should have strong administrative and communication skills, good attention to detail and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, reservations, events or customer service is helpful, as is familiarity with corporate and group business. The role requires a professional, service-focused attitude, discretion with client information and the ability to manage competing deadlines. The successful candidate is expected to work collaboratively, respond promptly to clients and internal departments, and represent Shangri-La’s standards of hospitality.

Company Info

Shangri-La Group is a luxury hospitality company founded in Asia and recognised for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a well-established luxury hotel set in extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants, meeting facilities, wellness services and event spaces for leisure and business guests. Employees typically work in a multicultural environment where warm guest service, professionalism, teamwork and attention to detail are highly valued. The company provides opportunities across hotel operations, sales, events, culinary services and corporate functions, with training and career development available depending on the position and business needs.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, aviation, retail, technology and finance. Hotel employees can expect a multicultural workplace, efficient public transport and a fast-paced but highly organised lifestyle. English is widely used at work, while Mandarin, Malay and Tamil are also common. Housing is generally expensive, although public transport is affordable and reliable; many newcomers share apartments or live farther from the city centre. Singapore has tropical weather, excellent food, modern healthcare and a safe urban environment, but strict laws and high daily costs should be considered. Foreign candidates normally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to eligibility, salary requirements and government approval. Secure a written offer before relocating and check current rules with Singapore’s Ministry of Manpower.