The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods, negotiating with suppliers, monitoring costs, maintaining vendor relationships, and ensuring timely delivery to support hotel operations. Candidates are expected to have a degree or relevant experience in procurement, purchasing, supply chain, hospitality, or business administration. Strong negotiation, analytical, communication, and vendor-management skills are important, along with familiarity with purchasing systems, inventory controls, and Philippine suppliers. The successful candidate should be organised, commercially aware, ethical, detail-oriented, and able to work closely with finance, engineering, housekeeping, food and beverage, and other hotel departments while meeting Shangri-La’s quality and service standards.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for warm Asian hospitality, high service standards, elegant properties, and memorable guest experiences. In the Philippines, Shangri-La operates major properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; Shangri-La Mactan, Cebu; and Shangri-La Boracay. Its hotels employ professionals across rooms, food and beverage, culinary, finance, procurement, engineering, sales, and guest services. The company generally looks for people who demonstrate integrity, teamwork, commercial awareness, cultural sensitivity, and a genuine commitment to customer care. Benefits and compensation vary by property, experience, and employment level.
The Philippines offers hospitality and procurement opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centres. Manila has the broadest corporate and luxury-hotel market, while Cebu and Boracay provide strong resort and guest-service employment. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in business and hotels. Lifestyle can range from busy urban living to relaxed beach communities; costs are generally lower than in many international destinations, although Manila rents and traffic can be challenging. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documentation. Relocating staff should confirm housing, medical coverage, tax obligations, transport, and contract terms before accepting an offer. Weather is tropical, with a dry season and a rainy or typhoon season, so location-specific planning is advisable.
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