Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team with client communication, meeting and event arrangements, proposal preparation, contracts, database updates, reporting and general administration. Candidates should have a diploma or degree in hospitality, business or a related discipline, with hotel sales or customer-service experience preferred. Strong organization, communication and follow-up skills are essential, together with good written and spoken English; Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to be professional, detail-focused, commercially aware and comfortable managing several requests under pressure while maintaining Shangri-La’s service standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant properties and emphasis on genuine care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Hong Kong is one of the city’s established luxury hotels, serving business travelers, leisure guests, groups, weddings and corporate events. Employees typically work in a multicultural environment with strong standards for guest service, presentation and operational excellence. The company offers opportunities across hotel operations, sales, food and beverage, guest services and corporate functions, with training and internal career development forming an important part of its employment proposition.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology and international business. Hotel roles are concentrated on Hong Kong Island, Kowloon and the airport area, with sales and service positions often requiring English plus Cantonese or Mandarin. The culture is energetic and highly international, combining Cantonese traditions, global dining and a fast-paced professional lifestyle. Public transport is excellent, although housing is expensive and apartments are generally compact. Hong Kong has a subtropical climate, busy urban districts, hiking trails, beaches and easy access to nearby islands and mainland China. Foreign professionals normally need an employer-sponsored work visa, commonly under the General Employment Policy, and must meet qualification and salary requirements. Employers usually support visa documentation, but candidates should confirm relocation assistance, medical coverage, housing expectations and tax arrangements before accepting an offer.