Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s communications, publicity, digital marketing and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with relevant experience in hotel marketing or communications. Strong writing, editing, presentation and interpersonal skills are expected, as well as confidence managing social media, media relations, campaigns and basic content production. The candidate should be creative, organised, commercially aware and able to work with multiple departments, agencies and external partners. Flexibility is important in a hotel environment, including availability for events, weekends or occasional work outside normal office hours.

Company Info

Shangri-La Group is an international luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other markets. The group is known for premium service, Asian-inspired hospitality and its Shangri-La, Shangri-La Resorts, Traders and other hospitality brands. Its Malaysian properties include city hotels and resort destinations, serving business travellers, leisure guests, families, meetings and events. Employees generally work in a service-focused, multicultural environment with opportunities to collaborate across hotel operations, sales, food and beverage, events and corporate functions. A Marketing Communication Executive would typically help strengthen the property’s brand image, promote experiences, coordinate publicity and support revenue-generating campaigns while maintaining Shangri-La’s standards for guest service and presentation.

Destination Guide

Malaysia offers opportunities in hotels, resorts, tourism, marketing, food and beverage, retail and events, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Langkawi is the country’s best-known resort island, with a relaxed lifestyle, beaches, outdoor activities and a strong hospitality economy. Penang combines island living with heritage, cafés, arts and a larger urban job market. Local culture is diverse, shaped by Malay, Chinese, Indian and indigenous traditions, with halal cuisine widely available. Living costs vary; resort islands can be more expensive for housing and imported goods than mainland cities. Foreign nationals normally need an employer-sponsored employment pass, with approval depending on the role, salary and immigration requirements. Employers often assist with documentation, although candidates should confirm accommodation, insurance, tax, transport and relocation support before accepting an offer. English is commonly used in tourism workplaces, while Malay is the national language.