Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and maintaining guest rooms, bathrooms, corridors, and related areas to Shangri-La standards. Requirements typically include previous hotel or housekeeping experience, good physical stamina, attention to detail, personal grooming, and the ability to work shifts, weekends, and holidays. The successful candidate should be service-oriented, discreet, reliable, and able to follow hygiene, safety, and security procedures. Duties may include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests, and protecting guest privacy. Basic communication skills in English and a cooperative attitude are important. Training may be provided for candidates with limited experience.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for warm Asian hospitality, high service standards, comfortable accommodations, and extensive guest facilities such as restaurants, spas, meeting venues, and leisure activities. In the Philippines, Shangri-La properties include major city hotels and island resorts, employing teams in rooms, food and beverage, guest services, engineering, finance, and management. Employees are generally expected to deliver attentive service, maintain professional standards, respect cultural diversity, and contribute to a welcoming guest experience. Compensation and benefits vary by property, position, experience, and service-charge performance.