The Senior Sales Manager (MICE) is responsible for developing group, meeting, incentive, conference and event business for Shangri-La in Indonesia. Candidates typically need a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate accounts. Excellent communication, negotiation, presentation and relationship-building skills are essential, along with commercial awareness and knowledge of the local market. The successful candidate is expected to achieve revenue targets, secure new accounts, maintain long-term client relationships, prepare proposals, coordinate with hotel departments and represent the property at trade events. Flexibility, professional presentation, sales discipline and willingness to travel are also important.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalised service, premium accommodation, restaurants, wellness facilities and large-scale meetings and events. The group includes the Shangri-La, Kerry, JEN and Traders brands, serving leisure travellers, corporate guests and the luxury market. In Indonesia, Shangri-La has an established presence, including major full-service hotels serving business, diplomatic, leisure and MICE customers. Employees generally work in a multicultural environment with structured service standards, sales goals and opportunities for regional career development. Benefits and compensation vary by property, experience and local employment terms, and may include service charge, meals, insurance, accommodation assistance or staff discounts.
Indonesia offers opportunities in hotel sales, events, tourism, restaurants, resorts and destination management, particularly in Bali, Jakarta, Batam, Lombok and other established visitor destinations. Bali combines strong international tourism with a relaxed lifestyle, beaches, temples, creative communities and a sizeable expatriate population, though traffic, seasonal demand and housing costs can be challenging. Indonesian culture values courtesy, community, religious diversity and respectful dress, especially around ceremonies and places of worship. Foreign employees normally need employer sponsorship and an appropriate work and residence permit; working on a tourist visa is not permitted. Employers usually guide the KITAS or relevant employment-permit process, but requirements and fees should be confirmed with official immigration authorities. Candidates should budget for housing, transport, health insurance and document processing, and research the specific island, climate, salary package and relocation support before accepting an offer.
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