Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is responsible for developing group, meeting, incentive, conference and event business for Shangri-La in Indonesia. Candidates typically need a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate accounts. Excellent communication, negotiation, presentation and relationship-building skills are essential, along with commercial awareness and knowledge of the local market. The successful candidate is expected to achieve revenue targets, secure new accounts, maintain long-term client relationships, prepare proposals, coordinate with hotel departments and represent the property at trade events. Flexibility, professional presentation, sales discipline and willingness to travel are also important.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalised service, premium accommodation, restaurants, wellness facilities and large-scale meetings and events. The group includes the Shangri-La, Kerry, JEN and Traders brands, serving leisure travellers, corporate guests and the luxury market. In Indonesia, Shangri-La has an established presence, including major full-service hotels serving business, diplomatic, leisure and MICE customers. Employees generally work in a multicultural environment with structured service standards, sales goals and opportunities for regional career development. Benefits and compensation vary by property, experience and local employment terms, and may include service charge, meals, insurance, accommodation assistance or staff discounts.