The Assistant Manager will support the daily operation of Shangri-La Singapore’s Lobby Lounge, ensuring attentive service, smooth guest flow, consistent beverage and food standards, and effective coordination with the kitchen and other hotel departments. Requirements typically include a diploma or equivalent in hospitality, several years of experience in hotel restaurants, lounges, or upscale bars, and practical knowledge of service standards, point-of-sale systems, inventory control, and staff scheduling. The successful candidate should be confident leading a team, resolving guest concerns, coaching employees, and maintaining a polished, welcoming atmosphere. Flexibility for shifts, weekends, and public holidays, along with strong communication skills and a professional appearance, is expected.
Shangri-La Group is a global hospitality company headquartered in Hong Kong, operating luxury hotels, resorts, residences, and related businesses across Asia, Europe, the Middle East, North America, and other markets. The brand is known for warm Asian hospitality, personalized guest service, and premium accommodation and dining experiences. Shangri-La Singapore is a well-established luxury city resort set on Orange Grove Road, near Orchard Road. It offers guestrooms, suites, restaurants, lounges, landscaped grounds, wellness facilities, and extensive event spaces. The company places strong emphasis on service excellence, employee development, cultural awareness, and teamwork. Working at Shangri-La can provide exposure to international hotel standards, luxury food and beverage operations, and career opportunities within a large global hospitality network.
Singapore is a compact, highly connected island city-state with strong opportunities in hospitality, tourism, food and beverage, aviation, finance, technology, and healthcare. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in festivals, languages, and famously diverse cuisine. Life is generally safe, clean, efficient, and fast-paced, although rent and daily expenses can be high. Public transport is excellent, and most areas are accessible by MRT or bus. Hospitality employees should expect service-focused workplaces, shift schedules, humid weather, and a competitive employment market. Foreign professionals usually need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Candidates should confirm eligibility and current requirements with Singapore’s Ministry of Manpower before relocating.
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