The Captain, Shophouse is responsible for supervising daily restaurant service, guiding servers, welcoming guests, taking or overseeing orders, coordinating with the kitchen, and ensuring food, beverage and service standards are consistently met. Candidates should have previous experience in a quality hotel or restaurant, strong knowledge of restaurant operations, good communication skills and a professional, guest-focused attitude. The role requires confidence in leading a team, handling guest feedback, maintaining cleanliness and service procedures, and working efficiently during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Knowledge of hospitality systems and relevant food-safety practices would be advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for warm Asian hospitality, strong service standards and a diverse portfolio that includes city hotels, island resorts and lifestyle properties. In Singapore, Shangri-La Singapore is a well-established luxury hotel surrounded by landscaped gardens near Orchard Road, offering accommodation, restaurants, events and wellness facilities. The company places importance on guest satisfaction, employee development, teamwork and creating memorable experiences. Employees typically work in a multicultural environment with structured operational standards and opportunities to build careers across different hospitality departments and destinations.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare and logistics. Its hospitality sector is international and regularly hires supervisors, chefs, service staff and guest-relations professionals. The culture is multicultural, orderly and fast-paced, with English widely used alongside Mandarin, Malay and Tamil. Public transport is efficient, healthcare and infrastructure are excellent, and leisure includes hawker centres, shopping, museums, beaches and green spaces. Living costs, especially rent, are relatively high, so accommodation and transport should be considered carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, subject to salary, qualifications, quotas and government approval. Candidates should secure a confirmed offer before relocating, check pass eligibility, arrange housing and understand medical, tax and employment requirements.
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