The Waiter/Waitress supports daily service at Waterfall, Shangri-La Singapore’s Italian restaurant. Responsibilities typically include welcoming guests, presenting menus, taking accurate orders, serving food and beverages, explaining menu items, maintaining table presentation, processing payments, and responding courteously to guest requests. Candidates should have relevant experience in hospitality or food and beverage service, good spoken English, a well-groomed appearance, and strong communication skills. Knowledge of Italian cuisine, wines, or additional languages is advantageous. The successful candidate is expected to be attentive, dependable, service-focused, and comfortable working shifts, weekends, and public holidays in a fast-paced luxury hotel environment.
Shangri-La is a globally recognised luxury hospitality group founded in Singapore, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is located near Orchard Road and is known for its extensive gardens, premium accommodation, restaurants, conference facilities, and personalised guest service. The company places strong emphasis on Asian-inspired hospitality, professionalism, teamwork, and employee development. Its food and beverage operations include several distinctive dining concepts, with Waterfall offering an Italian-inspired dining experience. Employees generally work in a structured luxury-hotel environment with opportunities to build skills in guest relations, culinary service, hotel operations, and international hospitality.
Singapore is a compact, highly developed island city with strong employment opportunities in hospitality, tourism, food and beverage, retail, finance, technology, and healthcare. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle is convenient and safe, supported by excellent public transport, modern shopping centres, diverse food options, and efficient public services. Housing can be expensive, particularly near central districts, so many workers choose shared accommodation or locations near MRT lines. Foreign employees generally need an appropriate work pass, commonly an S Pass or Employment Pass, arranged by the employer; eligibility depends on salary, qualifications, and government requirements. New arrivals should budget for rent, transport, healthcare, and deposits, and confirm accommodation, working hours, benefits, and pass sponsorship before accepting an offer.
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