Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Requirements typically include previous hotel, hospitality, security or supervisory experience, good knowledge of emergency procedures, incident reporting and access control, and strong communication skills. Candidates should be physically fit, professional, observant and able to remain calm during emergencies. The role involves supervising security officers, monitoring CCTV and patrols, handling incidents, supporting investigations, enforcing hotel policies and coordinating with police or emergency services when required. Shift work, including nights, weekends and public holidays, is expected. Local security training or licensing and Cantonese, English and possibly Mandarin proficiency would be advantageous.

Company Info

Shangri-La is a leading luxury hospitality group founded in 1971 and headquartered in Hong Kong. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Its properties are known for attentive service, high-quality accommodation, dining, wellness facilities and strong guest relations. Shangri-La places emphasis on Asian hospitality, colleague development, operational excellence and creating memorable experiences for guests. In Hong Kong, the group has a long-standing presence and operates prominent luxury properties serving business travellers, leisure visitors, conferences and local customers. Employees generally work in structured, international environments with opportunities for training, career progression and transfers across the group, although hotel roles commonly involve rotating shifts and high service standards.

Destination Guide

Hong Kong offers strong opportunities in hospitality, security, tourism, finance, retail, technology and professional services. Its international hotels regularly recruit supervisors and experienced operational staff, particularly candidates with Cantonese and English skills. Life is energetic and convenient, with efficient public transport, dense urban neighbourhoods, excellent food, shopping, nightlife and easy access to beaches, hiking trails and outlying islands. Housing is expensive and space is limited, so many newcomers share accommodation or live in areas such as Kowloon, the New Territories or Hong Kong Island outside the central districts. Foreign nationals normally need an employer-sponsored employment visa before starting work; the employer typically submits the application and demonstrates a genuine position and suitable qualifications. After approval, employees obtain a Hong Kong Identity Card. Relocating workers should budget for deposits, transport, insurance and daily expenses, and confirm accommodation, benefits, visa support and shift arrangements with the employer.