Security Officer

Job Description

The Security Officer helps protect guests, employees, hotel property and confidential information at Shangri-La in Hong Kong. Typical responsibilities include patrolling the premises, monitoring CCTV and access points, responding to incidents, assisting with emergencies, completing security reports and supporting fire and life-safety procedures. Candidates should have relevant security or hospitality experience, good communication skills, sound judgment and a professional appearance. A Hong Kong security personnel permit or the ability to obtain one is generally required. The role involves shift work, including nights, weekends and public holidays, and requires physical fitness, alertness, integrity and a calm, service-oriented approach when dealing with guests and colleagues.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia and other international markets. The group operates properties under the Shangri-La, Kerry, JEN and Traders brands, combining upscale accommodation with restaurants, meetings, wellness facilities and personalized service. Its Hong Kong hotels are prominent city properties serving business travelers, tourists, events and local residents. Shangri-La places strong emphasis on guest care, operational standards, colleague development and responsible business practices. A Security Officer typically works within a structured hotel security team, cooperating closely with Front Office, Housekeeping, Engineering, Food and Beverage, management and local emergency services. Benefits may include staff meals, uniform, training, medical coverage and hotel discounts, depending on the property and employment terms.

Destination Guide

Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics and tourism. It is a fast-paced, international city with Cantonese traditions, Chinese festivals, diverse food, efficient public transport and a dense urban lifestyle. Housing can be expensive, but public transportation is reliable and the city provides easy access to beaches, hiking trails and nearby islands. Foreign employees generally need an employment visa sponsored by a Hong Kong employer under the General Employment Policy; the employer normally demonstrates a genuine vacancy, suitable salary and the applicant’s qualifications. Security work may also require a local security personnel permit and background checks. Before relocating, confirm the contract, accommodation, medical coverage, visa arrangements and working hours. Learn basic Cantonese workplace phrases, although English is widely used in international hotels.