Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s restaurants, bars, banquets and room-service operations through accurate documentation, scheduling, purchasing coordination, stock and invoice records, reports, and day-to-day communication with colleagues and suppliers. Candidates typically need a diploma or equivalent experience in hospitality, business administration or a related field, along with strong organisation, numeracy and computer skills, particularly Microsoft Office. Good spoken and written English, attention to detail, confidentiality and the ability to manage several deadlines are expected. Previous hotel or food-and-beverage administration experience is advantageous. The successful candidate should be service-minded, professional, flexible with working hours and comfortable working in a fast-paced, multicultural environment.

Company Info

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The company is known for personalised service, comfortable accommodation, restaurants, wellness facilities and event services. Its Malaysian properties serve leisure and business travellers and typically offer a wide range of food-and-beverage operations, from all-day dining and specialty restaurants to banquets and room service. Shangri-La places emphasis on genuine hospitality, teamwork, professional standards and guest satisfaction. Employees may receive structured training, staff benefits and opportunities to develop within the group, although exact benefits depend on the property and employment contract. The organisation employs people from diverse cultural backgrounds and values reliability, courtesy, operational discipline and a strong service attitude.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, including hotels, resorts, restaurants, events and tourism businesses. Langkawi, Penang and Sabah provide island or coastal lifestyles, while Kuala Lumpur offers broader career options and better public transport. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is commonly used in hotels. Living costs vary: Kuala Lumpur is generally more expensive than regional resort areas, though island locations may have fewer services and seasonal work patterns. Employees can enjoy beaches, rainforest, diving, local food and a relaxed outdoor lifestyle. Malaysian citizens do not need a work visa. Foreign candidates normally require employer sponsorship and an approved Employment Pass before starting work; eligibility depends on salary, qualifications and immigration rules. Applicants should confirm housing, transport, medical coverage and visa support directly with Shangri-La.