Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the sales and events team by handling enquiries, preparing proposals and quotations, coordinating site inspections, maintaining client records, and assisting with event planning and follow-up. Candidates should have a diploma or degree in hospitality, business, events, or a related field, along with strong communication, organisation, and customer-service skills. Experience in hotel events, banqueting, or sales is advantageous. The role requires attention to detail, confidence when dealing with clients, proficiency in Microsoft Office, and the flexibility to work weekends, evenings, and public holidays when events require it.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for warm Asian hospitality, high service standards, premium accommodation, dining, wellness, and conference facilities. Shangri-La properties in Malaysia serve business and leisure travellers and commonly offer restaurants, banquet venues, meeting spaces, and resort experiences. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and career pathways across hotel operations. The company values genuine care, professionalism, teamwork, guest satisfaction, and attention to detail. Benefits and staff privileges vary by property and employment contract.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail, and business services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Penang combines heritage streets, beaches, and a relaxed food-focused lifestyle, while Langkawi offers a quieter island setting with strong resort employment. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences, and English is widely used in hospitality. Living costs are moderate, though Kuala Lumpur is generally more expensive than smaller cities. Foreign workers normally need employer sponsorship and an approved employment pass before starting work; requirements depend on nationality, salary, and position. Relocating staff should confirm accommodation, medical coverage, transport, taxes, and visa support with Shangri-La. Malaysia has tropical weather, so expect heat, humidity, and seasonal rain.