Senior/Technical Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior/Technical Officer is expected to support the hotel’s engineering and maintenance operations, keeping building systems, guest rooms, public areas and equipment safe, reliable and operational. Typical requirements include a technical certificate or diploma in electrical, mechanical, building services or a related discipline, relevant hotel or facilities experience, and practical knowledge of preventive and corrective maintenance. Candidates should be able to troubleshoot problems, read technical information, coordinate contractors, maintain service records and respond promptly to urgent breakdowns. Good communication, teamwork, safety awareness and a customer-focused attitude are essential. The role may involve shift work, weekends, on-call duties and physical tasks. Experience with HVAC, electrical systems, plumbing, fire safety or building-management systems would be advantageous.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, high service standards and properties ranging from urban luxury hotels to island resorts. Shangri-La Singapore is a long-established luxury hotel set in extensive gardens near Orchard Road, offering guest rooms, suites, dining venues, meeting facilities, recreational amenities and event services. Engineering and technical teams play an important role in maintaining the property’s facilities, comfort, appearance and safety. Employees typically work in a multicultural environment with structured hotel procedures, guest-service expectations and opportunities to develop hospitality and technical skills. Benefits and working conditions vary according to the specific position, employment status and company policy.