The Service Leader – Procurement manages cluster-wide purchasing activities for Shangri-La properties in Malaysia. Requirements typically include a degree or diploma in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or a multinational organisation. The successful candidate should understand supplier sourcing, contract negotiation, cost control, inventory coordination, quality standards, and procurement systems. Strong communication, analytical, organisational, and leadership skills are expected, along with commercial awareness, integrity, and the ability to work with multiple departments and properties. Familiarity with local suppliers and Malaysian procurement practices would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for its Asian-inspired service culture, high accommodation standards, restaurants, wellness facilities, and strong emphasis on personalised guest experiences. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In Malaysia, Shangri-La operates established properties in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. The organisation offers career opportunities across hotel operations, corporate services, procurement, finance, engineering, food and beverage, and guest services. A cluster procurement role supports several properties, helping the group achieve consistent quality, competitive pricing, responsible sourcing, and efficient supplier relationships.
Malaysia offers varied opportunities in hospitality, procurement, tourism, retail, technology, manufacturing, and shared services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Island life ranges from Langkawi’s relaxed beaches and resort employment to Penang’s heritage, food culture, and busier urban lifestyle. Sabah provides outdoor adventure, diving, and nature-based tourism, while larger cities offer better transport, healthcare, schools, and professional networks. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business and hotels. Living costs vary, with Kuala Lumpur generally offering the widest choice of housing and services. Foreign employees usually need an employer-sponsored Employment Pass, with approval handled through the company and immigration authorities. Candidates should confirm salary, accommodation, transport, insurance, relocation assistance, and visa eligibility before accepting an offer.
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