Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering corporate events, meetings, weddings and special functions while achieving revenue and guest-satisfaction targets. Candidates typically need a diploma or degree in hospitality, business or event management, together with several years of hotel or luxury-events experience. Strong negotiation, budgeting, presentation and communication skills are essential, as is confidence working with international clients and multiple departments. The role expects a proactive, commercially minded leader who can manage event details from initial enquiry through final billing, coach team members, solve problems calmly and maintain Shangri-La’s service standards. Flexibility to work evenings, weekends and public holidays is normally required.

Company Info

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is known for warm Asian hospitality, comfortable accommodation, destination resorts, extensive dining options and professional meeting and events facilities. Shangri-La properties serve leisure travellers, business guests, wedding parties and large corporate groups. In Malaysia, the company operates prominent hotels and resorts in locations including Kuala Lumpur, Penang, Sabah and Sarawak. Employees generally work in multicultural teams and are expected to provide attentive, personalised service while meeting commercial and operational standards. Benefits can vary by property but may include staff accommodation or meals, service charge, medical coverage, discounts within the group and training opportunities.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, event venues, restaurants and tourism businesses, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hospitality. Lifestyle costs are moderate compared with many international destinations, although central Kuala Lumpur and resort islands can be more expensive. Malaysia has tropical weather, excellent food, beaches, rainforests and strong regional air connections. Foreign employees normally require an employer-sponsored Employment Pass, and should not begin work until approval is granted. Employers commonly assist with immigration paperwork, medical checks and relocation arrangements. Candidates should confirm accommodation, service charge, insurance, leave, working hours and renewal conditions before accepting an offer. Penang, Langkawi and Sabah suit island or resort living, while Kuala Lumpur provides the broadest career and transport options.