Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew role involves welcoming guests, taking and serving orders, preparing dining areas, handling payments, and maintaining Shangri-La’s service standards. Candidates should have a friendly personality, good communication skills, a neat appearance, and a genuine interest in hospitality. Previous restaurant, hotel, or customer-service experience is helpful but entry-level applicants may also be considered. The role requires teamwork, attention to detail, physical stamina, and the flexibility to work rotating shifts, weekends, and public holidays. Candidates are expected to deliver courteous, efficient service and respond professionally to guest requests.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a prominent five-star hotel set on Orange Grove Road, known for its landscaped gardens, extensive dining facilities, guest amenities, and high standard of personal service. The company places strong emphasis on warm Asian hospitality, employee development, teamwork, and memorable guest experiences. Depending on the position, employees may receive benefits such as staff meals, training, medical coverage, service incentives, and hotel privileges. The Singapore property offers opportunities across food and beverage, rooms, culinary operations, events, engineering, and administrative departments.