The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, high guest satisfaction, and compliance with Shangri-La standards. Typical requirements include experience in hotel or restaurant operations, preferably in a supervisory role; strong knowledge of food and beverage service; good spoken English; and the ability to lead and train colleagues. The successful candidate is expected to supervise shifts, coordinate seating and service, handle guest requests and complaints professionally, monitor cleanliness and presentation, support stock and cost controls, and work closely with the kitchen and other hotel departments. Flexibility to work rotating shifts, weekends, and public holidays is essential.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is known for its Asian-inspired approach to warm, personalized hospitality and its emphasis on thoughtful guest service. Shangri-La Hotel Singapore is a well-established luxury property located near Orchard Road, with extensive accommodation, restaurants, meeting facilities, gardens, and leisure amenities. Employees typically work in a multicultural environment and are expected to maintain polished service standards, teamwork, discretion, and attention to detail. The group offers opportunities across food and beverage, rooms, culinary, events, sales, engineering, and corporate functions, with training and career-development pathways available in many locations.
Singapore is a highly developed island city-state with strong employment opportunities in hospitality, tourism, aviation, finance, technology, healthcare, and logistics. Hotel roles are available in front office, housekeeping, food and beverage, culinary operations, events, and guest services, although competition can be high. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is safe, efficient, and convenient, with excellent public transport, modern healthcare, shopping, and diverse food. Housing can be expensive, especially near central districts, so many workers share accommodation or live farther from the city centre. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Candidates should secure a confirmed offer and approved pass before relocating.
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