The Service Associate supports daily operations at Summer Palace, Shangri-La’s Chinese restaurant in the Philippines. Responsibilities typically include welcoming and seating guests, taking and serving orders, explaining menu items, preparing tables, handling basic guest requests, maintaining cleanliness and service standards, and coordinating with the kitchen and other departments. Candidates should have hospitality or restaurant experience, good knowledge of food and beverage service, a pleasant personality, and strong communication skills. Flexibility to work shifts, weekends, and holidays is expected. Attention to detail, teamwork, grooming, reliability, and a genuine commitment to excellent guest service are important. Knowledge of Chinese cuisine and previous experience in a luxury hotel or fine-dining restaurant would be advantageous.
Shangri-La Group is a global luxury hospitality company founded in Asia and recognized for its hotels, resorts, residences, and related businesses. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La hotels are known for warm Asian hospitality, high service standards, comfortable accommodation, fine dining, wellness facilities, and professional guest experiences. In the Philippines, Shangri-La operates luxury properties including Edsa Shangri-La Manila, Shangri-La The Fort, and Shangri-La Mactan, Cebu. Employees typically work in a structured, guest-focused environment with opportunities for training, career development, and internal mobility. Benefits may include meals, uniforms, service charge, medical coverage, and employee accommodation or transport support, depending on the property and employment terms.
The Philippines is an archipelago with strong employment opportunities in hotels, restaurants, tourism, retail, healthcare, business services, and technology. Major hospitality jobs are concentrated in Metro Manila, Cebu, Boracay, Palawan, and other resort destinations. Filipino culture is welcoming, family-oriented, and strongly influenced by Spanish, American, Chinese, and Southeast Asian traditions. Daily life combines urban convenience with beaches, festivals, local markets, and outdoor activities. Living costs vary considerably: Manila and major resort areas are generally more expensive than provincial locations. Foreign workers normally need an employer-sponsored Alien Employment Permit and appropriate work visa before starting employment; requirements can change, so confirmation with the employer and Philippine authorities is essential. Local hires usually need valid identification, tax registration, and health documentation. Relocating staff should budget for housing, transport, insurance, and deposits, while learning basic Filipino expressions can help with workplace integration.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...