Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by handling enquiries, preparing proposals and contracts, updating customer records, coordinating appointments, and assisting with sales reports and presentations. Candidates should have strong organisation, communication, and administrative skills, along with confidence using Microsoft Office and customer relationship systems. Previous experience in hotel sales, hospitality, or a similar coordination role is preferred. The successful candidate is expected to be professional, responsive, detail-oriented, and able to manage competing deadlines accurately. A customer-focused attitude, teamwork, commercial awareness, and willingness to support hotel events and client visits are also important. Fluency in English is essential; additional languages and knowledge of the Singapore hospitality market would be advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group operates well-known Shangri-La properties and is recognised for warm Asian hospitality, personalised service, and high accommodation, dining, wellness, and meeting standards. Shangri-La Hotel Singapore is an established luxury property set within landscaped grounds near Orchard Road, offering guest rooms, restaurants, event facilities, gardens, and leisure amenities. The company employs people across hotel operations, food and beverage, sales, finance, engineering, guest services, and management. Its work environment generally emphasises service excellence, cultural awareness, teamwork, professional presentation, and continuous learning. Benefits and employment terms vary according to the position and local employment regulations.

Destination Guide

Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare, and retail. Hotel employees can expect a multicultural workplace, efficient public transport, high service standards, and opportunities to work with international guests and colleagues. Daily life is convenient, safe, and fast-paced, with excellent food, shopping, parks, beaches, and cultural districts. Housing can be expensive, especially near central areas, so many employees share accommodation or live near MRT lines outside the city centre. Singapore has a tropical climate with year-round heat and humidity and frequent rain. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer normally submits the application, while candidates must meet current government requirements. Confirm visa rules, salary thresholds, housing costs, and relocation support before accepting an offer.