The Service Manager–Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food supplies, equipment, and services for hotel operations. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, along with several years of purchasing experience, preferably in a hotel or large organization. The candidate should understand supplier evaluation, contract negotiation, inventory control, purchase procedures, and cost management. Strong communication, analytical, organizational, and negotiation skills are expected. The role also requires integrity, attention to detail, knowledge of local suppliers, proficiency with procurement or ERP systems, and the ability to work with department heads while maintaining Shangri-La’s quality and service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for refined service, comfortable accommodations, destination dining, wellness facilities, and strong attention to guest experience. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu, supported by teams in hotel operations, food and beverage, finance, engineering, sales, procurement, and guest services. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a commitment to high service standards. Benefits and working conditions vary by property, position, and employment status, so candidates should confirm details directly with the hiring team.
The Philippines is an archipelago with major employment centers in Luzon, Cebu, and other tourist islands. Hospitality, procurement, retail, business services, technology, healthcare, and tourism provide opportunities for both local and international workers. Filipino culture is generally warm, community-oriented, and respectful, while English is widely used in business and hotels. Lifestyle varies from fast-paced city living in Manila to a more relaxed beach-oriented life in Cebu, Boracay, Palawan, or the Visayas. Costs are typically higher in Manila and popular resort areas, especially for housing. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and a work visa; requirements can change, so official immigration guidance is essential. Relocating candidates should arrange compliant employment documentation, health insurance, accommodation, and local banking before arrival. Weather is tropical, with a wet season, dry season, and occasional typhoons.
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