The Business Development Manager is expected to grow revenue by identifying new business opportunities, developing corporate and leisure accounts, maintaining strong client relationships, and promoting Shangri-La’s hospitality offerings. Requirements typically include a degree or diploma in business, marketing, hospitality, or a related field; several years of sales or business development experience; and a proven record of meeting targets. Strong communication, negotiation, presentation, networking, and customer relationship skills are essential. The successful candidate should understand the Australian market, be commercially focused, comfortable preparing proposals and reports, and able to work independently while collaborating with sales, marketing, and hotel operations teams. Flexibility for client meetings, events, and occasional travel is generally expected.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Australia. The company is known for personalised service, high-quality accommodation, restaurants, wellness facilities, and memorable guest experiences. Shangri-La places strong emphasis on genuine hospitality, cultural awareness, employee development, and long-term relationships with guests and business partners. Its properties serve leisure travellers, corporate clients, groups, and major events, creating opportunities across hotel operations, sales, marketing, food and beverage, finance, and guest services. In Australia, the brand is associated with premium city and resort hospitality, where commercial teams help strengthen corporate partnerships, attract events, and increase occupancy and revenue through targeted market development.
Australia offers business development opportunities in hotels, tourism, events, technology, property, education, and professional services, especially in Sydney, Melbourne, Brisbane, Perth, and resort destinations. Workplace culture is generally direct, professional, and collaborative, with importance placed on initiative, reliability, customer service, and work-life balance. Lifestyle varies from busy city living to relaxed coastal communities, with excellent beaches, outdoor activities, multicultural food, and strong public services. Employees should budget carefully because accommodation and transport can be expensive in major cities. Visa options may include employer-sponsored visas, skilled visas, or working holiday arrangements, depending on nationality, qualifications, age, and occupation requirements. Candidates should confirm eligibility through Australia’s Department of Home Affairs and obtain appropriate health insurance. Relocation planning should cover housing, tax file registration, banking, transport, and recognition of qualifications before arrival.
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