The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, presentations and reports, maintaining customer records, coordinating appointments and assisting with client enquiries. The role typically requires strong administrative and organisational skills, attention to detail, professional communication and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, events, reservations or a similar customer-facing role is advantageous. The successful candidate is expected to manage deadlines accurately, work cooperatively with colleagues, protect guest and company information, and provide responsive service to corporate, group and leisure clients. Fluency in English is generally required; Cantonese and Mandarin are valuable for the Hong Kong market.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is recognised for warm Asian hospitality, personalised guest service and high standards across accommodation, dining, events and wellness. In Hong Kong, Shangri-La properties serve leisure travellers, business guests, corporate clients and large-scale events. Employees typically work in a multicultural environment with opportunities to develop careers across hotels and countries. The company places emphasis on service excellence, teamwork, professional presentation and building long-term relationships with guests and business partners.
Hong Kong offers strong opportunities in hotel sales, events, tourism, finance, retail, technology and professional services. The culture is fast-paced and internationally minded, combining Chinese traditions with global influences; Cantonese is widely spoken, while English is common in business and hospitality. Lifestyle options range from dense urban neighbourhoods, shopping and restaurants to beaches, hiking trails and outlying islands. Public transport is excellent, although housing can be expensive and space is limited. Most overseas professionals need an employment visa sponsored by a Hong Kong employer, normally through the General Employment Policy; eligibility depends on qualifications, experience, salary and a confirmed job offer. Dependants may usually apply for accompanying visas. Candidates should arrange accommodation, insurance, banking and travel documents before relocation, and confirm current immigration rules with Hong Kong authorities.
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