The Assistant Human Resources Manager supports the hotel’s HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration and compliance with Malaysian employment regulations. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration or a related discipline, with several years of hotel or service-industry experience. Strong knowledge of HR practices, communication skills, confidentiality, organisation and problem-solving ability are important. The successful candidate should be approachable, professional and able to work closely with department heads and employees in a fast-paced, multicultural hospitality environment.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and city properties across Asia, the Middle East, Europe and other international markets. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. Shangri-La properties are known for personalised service, refined accommodation, extensive dining facilities and strong guest-focused standards. In Malaysia, the company operates several well-known hotels and resorts, providing careers across front office, food and beverage, culinary, housekeeping, engineering, finance and human resources. Employees typically work in diverse teams and receive exposure to international hospitality practices, structured training and internal career opportunities. The organisation places emphasis on service excellence, employee development and creating memorable experiences for guests.
Malaysia offers hospitality opportunities in destinations such as Penang, Langkawi, Kota Kinabalu, Tioman and parts of Borneo. Penang combines a busy tourism economy with George Town’s UNESCO-listed heritage, multicultural food scene and relaxed island lifestyle. Employers include hotels, resorts, restaurants, travel companies and event venues, with stronger recruitment before peak holiday seasons. Malay, English and often Mandarin or other local languages are useful in customer-facing roles. Living costs are generally moderate, although central or resort areas can be more expensive. Malaysia has a tropical climate, reliable urban amenities and excellent local transport in major destinations. Foreign applicants normally need an employment pass arranged and sponsored by the employer; requirements depend on nationality, salary and position. Candidates should confirm visa eligibility, accommodation, insurance and relocation support before accepting an offer. Local Malaysians usually have simpler access to employment, while expatriates should not begin work until the relevant approval is issued.
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