Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations, digital communication and promotional activities. Typical requirements include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with relevant hotel, tourism or corporate communications experience. Strong writing, editing, presentation and social media skills are expected, as well as confidence coordinating campaigns, media visits, events, photography and marketing materials. The candidate should be creative, organised, commercially aware and comfortable working with multiple departments, agencies and external partners. Fluency in English is important; knowledge of Malay or other languages is advantageous. The role also requires professionalism, attention to detail, flexibility and the ability to meet deadlines in a busy luxury-hospitality environment.

Company Info

Shangri-La Hotels and Resorts is a renowned luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised service, elegant accommodation, distinctive dining and strong connections with local culture. Its Malaysian properties serve business travellers, leisure guests, families and conference groups, and typically offer accommodation, restaurants, wellness facilities and event spaces. Shangri-La places emphasis on genuine hospitality, employee development, service standards and responsible business practices. A Marketing Communication Executive generally works closely with sales, revenue, food and beverage, guest relations and senior management teams to strengthen the property’s brand, attract guests and support commercial objectives through integrated communications.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, events, retail, technology and professional services. Popular island destinations include Langkawi, Penang, Tioman, Redang and Perhentian, while Kuala Lumpur and major mainland cities provide broader corporate opportunities. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and hospitality. Lifestyle costs vary: island living can be relaxed but seasonal, with fewer services and higher transport costs; cities offer more amenities and career mobility. Foreign nationals usually need an employment pass sponsored by an employer, and they should confirm eligibility, documents and approval requirements before relocating. Accommodation, healthcare, transport, taxation and dependent visas should be discussed with the employer. Malaysia has a warm tropical climate, so light clothing, health insurance and adaptation to humidity are useful.