The Director of Sales & Marketing is responsible for developing and delivering the hotel's commercial strategy, driving revenue across rooms, food and beverage, events, and other services. Candidates typically need a degree in hospitality, business, marketing, or a related field, together with substantial hotel sales and marketing experience, preferably in an international luxury property. Strong leadership, communication, negotiation, budgeting, digital marketing, and market-analysis skills are expected. The successful candidate should be commercially focused, well connected within the local and international travel industry, and capable of leading a high-performing team while maintaining Shangri-La's service standards and brand reputation.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. Its portfolio includes luxury hotels, resorts, serviced residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for warm Asian hospitality, personalised guest service, strong food and beverage operations, and distinctive resort and city properties. In Malaysia, the group has operated well-established hotels and resorts serving business travellers, leisure guests, conferences, weddings, and international tourism markets. Employees generally work in a multicultural environment where service quality, professionalism, teamwork, commercial performance, and attention to detail are highly valued. Sales and marketing leaders are expected to build strong relationships with corporate accounts, travel partners, event organisers, and local communities while supporting the hotel's long-term business growth.
Malaysia offers varied opportunities in hospitality, tourism, sales, technology, education, healthcare, and business services. Popular island destinations include Langkawi, Penang, Tioman, Redang, and the Perhentian Islands, while Kuala Lumpur and major mainland cities provide the largest professional job markets. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences reflected in food, festivals, religion, and daily life. Lifestyle costs are generally moderate, although Kuala Lumpur and prime resort areas are more expensive. Island living can be relaxed and outdoors-focused but may involve fewer amenities and seasonal employment patterns. Foreign professionals normally need an employer-sponsored Employment Pass arranged through Malaysian immigration authorities. Before relocating, confirm sponsorship, accommodation, healthcare coverage, tax obligations, contract terms, and whether dependants require separate passes.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...