The Assistant/Manager Revenue role supports the hotel’s revenue strategy by monitoring demand, forecasting occupancy, managing room rates, analysing market and competitor performance, and coordinating with reservations, sales, and front-office teams. Candidates generally need a diploma or degree in hospitality, business, finance, or a related field, together with hotel revenue-management experience. Strong analytical, commercial, communication, and Excel skills are expected. Familiarity with property-management and revenue-management systems is advantageous. The successful candidate should be confident working with figures, able to meet deadlines, commercially aware, and capable of turning market data into practical pricing and inventory decisions.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, comfortable accommodation, dining, wellness facilities, and strong local cultural connections. In Malaysia, Shangri-La operates well-established city and resort properties, including hotels in Kuala Lumpur, Penang, Kota Kinabalu, and other destinations. The group offers career opportunities across hotel operations, commercial functions, finance, engineering, wellness, and leadership. Employees typically work in an international environment where service standards, teamwork, guest satisfaction, commercial performance, and professional development are important.
Malaysia offers opportunities in hotel revenue, reservations, sales, finance, and general hospitality, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. The country combines Malay, Chinese, Indian, and Indigenous cultures, with multilingual communities, diverse food, festivals, and generally welcoming social customs. Lifestyle varies from busy, modern cities to relaxed island living; costs are usually lower than in many major international destinations, though central Kuala Lumpur and popular resorts can be expensive. Malaysia is not one island: Peninsular Malaysia and Malaysian Borneo include destinations such as Langkawi, Penang, Tioman, Sabah, and Sarawak. Foreign employees normally require an employer-sponsored Employment Pass, with approval and eligibility handled through Malaysian authorities. Candidates should confirm visa rules, contract benefits, accommodation, tax, and relocation support before accepting an offer.
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