Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is expected to drive meetings, incentives, conferences and exhibitions business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong record in MICE or corporate accounts. The candidate should understand local and international markets, maintain relationships with event organisers and corporate clients, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and negotiation skills are essential. The role also requires close coordination with operations, events and revenue teams, accurate forecasting, market awareness and willingness to travel for client visits and industry events.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, comfortable accommodation and extensive international presence. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Shangri-La properties typically provide accommodation, restaurants, meetings and events, wellness facilities and business services for leisure and corporate guests. In Indonesia, the brand has operated prominent properties serving major business and tourism markets, including Jakarta and Bali. The company places strong emphasis on warm hospitality, personalised guest experiences, employee development and professional service standards. A Senior Sales Manager within the group would generally work in a target-driven commercial environment, developing corporate and MICE accounts while coordinating closely with hotel operations to deliver successful events and long-term client relationships.