The Assistant Manager (Lobby Lounge) supports the daily operation of Shangri-La Singapore’s lobby lounge, ensuring attentive service, smooth shifts and high guest satisfaction. Requirements typically include relevant experience in hotel food and beverage operations, strong knowledge of lounge or bar service, good communication skills and confidence leading a team. The candidate is expected to coach colleagues, coordinate reservations and service flow, handle guest feedback professionally, maintain brand and hygiene standards, monitor stock and support revenue targets. Flexibility for rotating shifts, weekends and public holidays is essential. Hospitality qualifications and experience with international luxury hotels are advantageous.
Shangri-La Group is a leading luxury hospitality company originating from Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and distinctive properties operating under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a landmark luxury hotel set near Orchard Road, offering guest rooms, suites, restaurants, bars, extensive gardens, meeting facilities and wellness amenities. The company places strong emphasis on personalised guest experiences, operational excellence, employee development and responsible business practices. Employees typically work in a multicultural environment with opportunities to build careers across hotel departments and international properties.
Singapore is a compact, multicultural city-island with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. English is widely used at work, while Chinese, Malay and Indian cultures shape the city’s food, festivals and everyday life. The lifestyle is safe, efficient and urban, with excellent public transport, shopping, parks and a broad dining scene, although housing and general expenses can be high. Foreign professionals normally require an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, subject to salary, qualifications and government approval. Employers often guide successful candidates through the application process. New arrivals should arrange accommodation, healthcare coverage, banking and local tax registration, and budget carefully for rent. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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