The Captain at Shang Palace is expected to supervise daily restaurant service, lead a section or service team, and ensure guests receive polished, attentive hospitality. Requirements typically include previous experience in a fine-dining or luxury hotel restaurant, strong knowledge of food and beverage service, good communication skills, and confidence handling guest requests or complaints. Familiarity with Chinese cuisine, service standards, point-of-sale systems, and hygiene procedures is advantageous. The successful candidate should be professional, well-groomed, reliable, and comfortable working shifts, weekends, and public holidays. Leadership, teamwork, attention to detail, and the ability to maintain Shangri-La’s standards during busy periods are essential.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for warm Asian hospitality, personalised guest service, and high standards in accommodation, dining, and wellness. Shangri-La Singapore is located near Orchard Road and includes a range of restaurants and bars, including Shang Palace, its established Cantonese fine-dining restaurant. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and exposure to international luxury-hotel operations. The group places emphasis on guest satisfaction, teamwork, professionalism, and creating memorable experiences. Benefits and employment conditions vary according to the position, contract, and Singapore employment regulations.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare, and logistics. Its hospitality industry is international and frequently recruits chefs, service professionals, housekeeping staff, and supervisors. The culture combines Chinese, Malay, Indian, and Western influences, with English widely used at work. Life is safe, efficient, and convenient, although accommodation and everyday expenses can be high. Public transport is excellent, and Singapore offers diverse food, shopping, parks, beaches, and cultural attractions. Foreign workers generally need an employer-sponsored work pass; eligibility depends on nationality, qualifications, salary, and the role. Employers normally submit the application to the Ministry of Manpower. Candidates should confirm salary, service charge, accommodation, medical coverage, and relocation support before accepting an offer. Housing near central districts may be costly, so many employees share apartments or live farther from the hotel.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...