The Host/Hostess welcomes guests, manages reservations and seating, coordinates table flow, answers enquiries, and helps create a smooth dining experience at Summer Palace, Shangri-La Hong Kong. Candidates should have previous experience in a luxury hotel or fine-dining restaurant, strong communication and interpersonal skills, a polished appearance, and a guest-focused attitude. Fluency in English and Cantonese is highly advantageous, while Mandarin may be useful. The role requires flexibility for shifts, weekends and public holidays, good organisation, and the ability to remain calm during busy service periods. Familiarity with reservation systems and knowledge of Chinese cuisine and service standards would be beneficial.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. Its properties are recognised for attentive service, elegant surroundings and strong connections to local culture. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La, Kowloon Shangri-La and other hospitality venues. Summer Palace, located at Island Shangri-La, is a renowned Cantonese restaurant known for refined cuisine, formal service and an upscale dining environment. Employees typically work within structured international hotel standards and may receive training, staff dining, medical coverage, discounts, and career development opportunities, subject to the specific employment package. The company generally values professionalism, warmth, teamwork, cultural awareness and consistent guest satisfaction.
Hong Kong is a compact, energetic city with excellent opportunities in hotels, restaurants, finance, retail, technology, aviation and international business. Hospitality jobs are concentrated on Hong Kong Island, Kowloon and major resort areas, with strong demand for multilingual staff. The culture blends Cantonese traditions, international influences, fast-paced urban life and highly regarded food markets. Residents enjoy efficient public transport, harbour views, hiking trails, beaches, shopping and a broad range of restaurants. Rental housing can be expensive, so many newcomers share apartments or live in areas outside Central. Foreign workers generally need an employer-sponsored work visa and must secure approval before starting employment; requirements vary by nationality and qualifications. Employers may assist with documentation, although relocation costs and housing are often the candidate’s responsibility. Hong Kong’s humid summers and dense city environment are worth considering before moving.
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