Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, property and assets at Shangri-La Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access control, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and enforcing hotel security standards. Candidates should have relevant hotel, commercial or property-security experience, good knowledge of safety and emergency practices, strong observation and communication skills, and the ability to remain calm under pressure. Experience supervising a team and familiarity with Hong Kong security regulations are advantageous. The role requires shift work, including nights, weekends and public holidays, a professional appearance, sound judgment and a service-oriented approach.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its brands are known for warm Asian hospitality, high service standards and well-appointed properties. Shangri-La Hong Kong is an established luxury hotel serving international business and leisure guests, with extensive accommodation, dining, events and guest-services operations. The company typically places strong emphasis on professionalism, guest safety, integrity, teamwork and employee development. Security team members work closely with hotel departments, local authorities and emergency services to maintain a safe and welcoming environment. Benefits and employment conditions vary by position, experience and applicable Hong Kong employment regulations.

Destination Guide

Hong Kong offers strong opportunities in hospitality, security, retail, finance, technology, logistics and professional services. The culture combines Chinese traditions with international influences; Cantonese is widely spoken, while English is common in hotels and business. Life is fast-paced and convenient, with excellent public transport, diverse food, shopping, beaches, hiking trails and vibrant nightlife. Accommodation can be expensive, especially on Hong Kong Island and in central Kowloon, so many employees choose areas such as the New Territories for better value. Overseas hires generally need an employment visa sponsored by the employer, normally under the General Employment Policy, and must meet qualification, salary and genuine-vacancy requirements. Employers commonly assist with documentation, but applicants should confirm visa terms before relocating. Healthcare is accessible, and private international insurance may be useful. New arrivals should arrange housing, a Hong Kong identity card and a bank account after approval.