Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La Hong Kong. Duties typically include patrolling premises, monitoring CCTV and access points, responding to incidents, preparing reports, assisting during emergencies and enforcing hotel security procedures. Candidates should have relevant security experience, good physical fitness, sound judgment and strong communication skills. A valid Hong Kong security personnel permit or the ability to obtain one is generally required. Customer-service awareness, basic computer skills, Cantonese and English communication abilities, and availability for rotating shifts are expected. The successful candidate should remain calm under pressure, act professionally and maintain confidentiality.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Shangri-La Hong Kong is a luxury hotel in the city’s Admiralty district, offering accommodation, restaurants, meeting facilities and extensive guest services. Employees work in a multicultural environment where attention to detail, personal presentation, discretion and genuine care for guests are highly valued. The company commonly provides structured training, staff benefits and opportunities for internal development, although specific terms vary by position and employment contract.

Destination Guide

Hong Kong offers strong opportunities in hospitality, security, retail, finance, technology, logistics and professional services. The culture blends traditional Chinese values with international influences, and Cantonese is widely spoken while English is common in business and hotels. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, diverse food, shopping, hiking trails and beaches. Housing is expensive, so many newcomers share apartments or live in districts outside Central and Kowloon. Foreign workers generally need an approved employment visa before starting work; the employer normally sponsors the application and must demonstrate that the role and salary meet immigration requirements. Applicants should prepare qualifications, references, health and identity documents. Hong Kong has a subtropical climate, busy working patterns and a fast-paced lifestyle. New arrivals should budget carefully, understand employment conditions and confirm accommodation, medical coverage and visa responsibilities with the employer.