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The Chinese Restaurant Manager is responsible for the daily operation, service standards, financial performance, and guest satisfaction of the restaurant. Candidates should have several years of experience managing Chinese or premium dining operations, strong food and beverage knowledge, and proven leadership skills. Fluency in English is generally expected; Mandarin or Bahasa Indonesia may be advantageous. The role requires excellent communication, staff scheduling, training, inventory control, cost management, and a strong understanding of hygiene and safety procedures. Shangri-La expects a polished, guest-focused manager who can maintain luxury service standards, handle complaints professionally, support sales initiatives, and work flexibly across busy shifts, weekends, and public holidays.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, upscale accommodation, and extensive dining and wellness facilities. Its Indonesian properties serve both international travelers and local guests, often combining resort experiences with sophisticated restaurants and event services. Employees typically work in multicultural teams and receive structured operational training, opportunities for career development, and exposure to global hospitality practices. Benefits vary by property and may include meals, uniforms, service charge, insurance, accommodation or transport support, and staff discounts. A restaurant manager is expected to protect the Shangri-La guest experience while achieving commercial and operational targets.
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