The Sales & Marketing Coordinator supports the hotel’s sales, marketing and business development activities. Typical requirements include a diploma or degree in hospitality, business, marketing or a related field, along with strong administrative, communication and organisational skills. Experience in hotel sales, marketing, events or customer service is advantageous. The successful candidate is expected to coordinate appointments, sales calls, promotional campaigns, reports, presentations and client correspondence. They should be confident using Microsoft Office and hotel systems, able to manage deadlines, maintain accurate records and work professionally with guests, corporate clients, travel partners and internal departments. A positive attitude, attention to detail, teamwork, flexibility and an understanding of local and international markets are important.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, personalised service and high standards in accommodation, dining, meetings and wellness. In Malaysia, Shangri-La operates established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company employs people across hotel operations, food and beverage, sales, finance, engineering, guest services and management. Working for Shangri-La can provide exposure to an international hotel brand, structured training and opportunities to develop within the wider hospitality industry. Benefits vary by property and position but may include staff meals, uniforms, service-related incentives, training, medical coverage and employee accommodation or travel-related privileges.
Malaysia offers varied hospitality opportunities on islands and coastal destinations including Langkawi, Penang, Pangkor, Perhentian, Redang and parts of Sabah. Jobs are commonly available in resorts, hotels, restaurants, diving operations, guest services, sales, events and wellness. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in tourism. Lifestyle ranges from busy resort towns to relaxed beach communities, with affordable food, tropical weather and strong outdoor activities. Foreign workers generally need an employment pass or appropriate work permit sponsored by the employer; working on a tourist visa is not permitted. Employers usually guide successful candidates through immigration procedures. Before relocating, confirm salary, accommodation, transport, medical cover, working hours and contract terms. Island living can be seasonal, and transport or healthcare may be less convenient than in Kuala Lumpur.
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