The Housekeeping Coordinator supports the department with administrative and operational coordination, including preparing reports, maintaining records, handling telephone and email communication, coordinating room status updates, and assisting supervisors and housekeeping colleagues. Candidates should be organized, service-focused, computer literate, and confident communicating with guests and hotel departments. Previous hotel or housekeeping experience is advantageous, while knowledge of office systems and a professional appearance are expected. As this is part of an Emiratisation program, the role is intended for eligible UAE nationals and requires reliability, teamwork, discretion, attention to detail, and a willingness to learn Shangri-La service standards and hotel procedures.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. The company is known for personalized service, distinctive properties, and its Asian-inspired philosophy of warm hospitality. Shangri-La employs colleagues across accommodation, food and beverage, wellness, guest services, engineering, and corporate functions. Its UAE operations include luxury hotels and resorts serving business and leisure travelers. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a strong commitment to guest satisfaction. The group also supports training, career development, and local employment initiatives such as Emiratisation.
The United Arab Emirates is a modern Gulf federation rather than an island, made up of seven emirates, including Dubai and Abu Dhabi. It offers substantial opportunities in hospitality, tourism, aviation, retail, construction, finance, technology, and healthcare. The culture blends Emirati traditions with a highly international population; modest dress, respect for Islam, and professional courtesy are important. Lifestyle options range from beaches, desert excursions, and shopping to major cultural and sporting events. The climate is hot for much of the year, with milder winters. Most expatriates need employer-sponsored residence and work visas, normally arranged after an employment offer and medical screening. UAE nationals applying through Emiratisation programs follow local eligibility requirements. Relocating employees should confirm accommodation, transport, health insurance, probation terms, and end-of-service benefits before accepting an offer.
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