The Assistant Manager/Manager, Human Resources is expected to support the hotel’s people strategy across recruitment, onboarding, employee relations, performance management, training, HR administration and compliance. Candidates should have a degree or diploma in Human Resources, Business Administration or a related field, together with relevant hotel or service-industry experience. Strong knowledge of Singapore employment practices, communication skills and the ability to handle confidential matters professionally are important. The successful candidate should be organised, approachable, commercially aware and comfortable advising managers while supporting colleagues at all levels. Experience with HR systems, workforce planning and employee engagement initiatives would be advantageous.
Shangri-La is a leading luxury hospitality group founded in Asia and recognised for its distinctive service, elegant hotels and resort experiences. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a long-established luxury hotel set within extensive gardens near Orchard Road. It serves business and leisure travellers, meetings and events, restaurants and families, with a strong emphasis on genuine hospitality and colleague development. Human Resources roles typically work closely with department leaders to build a positive service culture, attract talent, support career growth and maintain fair, compliant employment practices.
Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, finance, technology, healthcare and logistics. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa and the airport, and experience with international guests is valued. The culture is multicultural, efficient and generally respectful, with English widely used at work. Lifestyle highlights include excellent public transport, safe neighbourhoods, diverse food, shopping, parks and easy regional travel. Housing can be expensive, especially near central areas, so many employees choose locations along MRT lines. Foreign professionals generally need employer-sponsored permission to work, commonly an Employment Pass or S Pass, subject to salary and eligibility requirements. Applicants should confirm current Ministry of Manpower rules, secure a written offer and arrange accommodation, banking, insurance and tax matters before relocating.
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