Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the hotel’s events and banqueting team by responding to enquiries, preparing proposals and quotations, coordinating site inspections, maintaining client records and assisting with event planning and follow-up. Candidates should have a diploma or degree in hospitality, tourism, business or a related field, along with strong communication, organisational and customer-service skills. Previous experience in hotel sales, conferences, weddings or events is advantageous. The role requires attention to detail, confidence dealing with clients, good computer skills and the ability to coordinate effectively with kitchen, banquet, front-office and operations teams. Flexibility is expected, including occasional evenings, weekends and public holidays.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, high service standards and professionally managed guest experiences. Its Malaysian properties include city hotels and resort destinations, offering accommodation, restaurants, meeting facilities, weddings, conferences and leisure activities. Shangri-La places strong emphasis on colleague development, teamwork, guest satisfaction and responsible business practices. An Events Sales Coordinator would typically work with corporate clients, wedding organisers, travel partners and internal hotel departments to convert enquiries into successful events while protecting the brand’s service standards.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, events, retail and shared-service businesses. Popular island and coastal destinations include Langkawi, Penang, Kota Kinabalu, Redang and Perhentian, while Kuala Lumpur provides the broadest corporate and hospitality market. Life can be affordable compared with many international cities, with excellent food, modern shopping, tropical weather and a relaxed social culture. Malay, English and Mandarin are commonly used in business and hospitality. Foreign employees generally need an employer-sponsored Employment Pass, and the company normally handles the application before work begins; requirements depend on salary, nationality and role. Relocation costs, housing and medical coverage should be confirmed in the offer. Island locations can be quieter and more seasonal, whereas Kuala Lumpur offers better transport, networking and career progression. Malaysia is welcoming, multicultural and well suited to candidates comfortable with warm weather and guest-focused service.