Asst. HR Manager / HR Supervisor

Job Description

The Assistant HR Manager or HR Supervisor supports recruitment, onboarding, employee relations, training, performance management, payroll coordination, labor-law compliance, and daily HR administration. Candidates should have a degree or diploma in human resources, business administration, hospitality management, or a related field, together with relevant hotel or service-industry experience. Strong communication, organization, confidentiality, problem-solving, and Indonesian employment-law knowledge are expected. Experience with HR systems, recruitment platforms, employee engagement, and multicultural teams is advantageous. The successful candidate should be approachable, service-minded, commercially aware, and able to work independently while supporting the HR Manager and hotel leadership.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are known for attentive service, well-developed guest experiences, and strong emphasis on hospitality standards. In Indonesia, the group has operated prominent hotels and resorts serving business travelers, leisure guests, and international events. Employees typically work in multicultural environments with structured operating procedures, training opportunities, and opportunities for career development within the wider hotel network. Human Resources roles support recruitment, employee engagement, compliance, learning, and the delivery of consistent service culture across hotel departments.

Destination Guide

Indonesia is an archipelago with varied opportunities in hospitality, tourism, education, technology, manufacturing, and international business. Bali offers the largest concentration of resort and hotel jobs, with strong expatriate communities and an active lifestyle, although housing and traffic can be challenging. Java, including Jakarta, Bandung, and Surabaya, provides broader corporate opportunities and better access to major services. Lombok, Batam, and other resort islands offer growing tourism markets and a quieter pace of life. Indonesian culture values respect, community, modesty, and relationship-building; learning basic Bahasa Indonesia is highly useful. Living costs vary considerably by island and location. Foreign employees generally need employer sponsorship and an appropriate work permit and stay authorization, normally arranged before employment begins. Candidates should confirm visa rules, benefits, accommodation, tax treatment, and relocation support directly with the employer.