Service Leader - Procurement (Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Procurement supports cluster-wide purchasing for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or large organisations. The candidate should understand supplier sourcing, quotations, contracts, inventory coordination, cost control, and procurement systems. Strong negotiation, analytical, communication, and organisational skills are expected, along with knowledge of local suppliers and purchasing regulations. The role requires integrity, attention to detail, teamwork, and the ability to manage multiple properties, deadlines, and stakeholder expectations while securing quality products at competitive prices.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, warm guest care, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its Malaysian portfolio includes major city and resort hotels serving business travellers, leisure guests, meetings, and events. Shangri-La places strong emphasis on service excellence, employee development, sustainability, and operational standards. A cluster procurement role supports cooperation between properties, strengthens supplier relationships, improves purchasing efficiency, and helps maintain consistent quality and cost control across the organisation.